Technical Support

Tidy3D Customer Technical Support

If you encounter any technical difficulties or have inquiries related to using Tidy3D, kindly submit a Customer Technical Support form, available on the right side of the page. To ensure efficient assistance, please provide a thorough description of the issue or question, along with relevant screenshots or a link to a Loom Recording.

As a token of our appreciation, For well-documented and confirmed bug report, we will reward you with up to 50 FlexCredits for verified bug reports.

Please summarize your questions or findings briefly.
Please describe your questions or findings in detail.
Please specify the Tidy3D version your questions or findings are associated with.
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Please upload image in .jpeg, .jpg, .png, or .gif format. You may upload up to 2 images. The size of each image should be no greater than 10 MB.

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